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Online Collaboration Tools to make Designer-Client Interactions 10x Easier

As a Web Designer, are you still stuck in an endless loop of sending screenshots with arrow markings back and forth with your clients? Move on to modern online collaboration tools, guaranteed to make edits, fixes and communication a LOT easier between you and your client!

In this article, we’ll help identify tools that can minimise the effort it takes to coordinate, communicate & collaborate with your client but first, let’s answer the all important question – should you even collaborate with your client?

Why should you collaborate?

No matter how nice, open-minded and design-oriented clients are, they’ve always got their demands. And rightly so, I guess. They give you the sign off on it, their reputation and the company’s reputation is on the line, they look to gain some measure of control etc. Collaboration is really not something to dread. It’s up to you to make the experience pleasant.

Benefits of collaboration

Collaboration is beneficial for you, for your client and for your relationship with your client for the following reasons:

  • Gives the client a sense of involvement & decision making control
  • Gives the client a greater sense of ownership
  • Enables you to educate the client about the process
  • Builds trust & good rapport between you and the client
  • Saves you the effort of creating versions from scratch & multiple iterations
  • If he’s truly happy with your work, it increases the chances of word-of-mouth marketing

Tools for the pre-project ideation

The start can sometimes be the hardest part. Getting your ideas across, hearing out your client’s vision and forming the blueprint can mean multiple sitdowns with the client and a lot of time spent.

Some good thought starters for your client & for you:

  • Ask your client if their organisation was a famous person, who would it be and why
  • Show your client designs of physical office reception areas and ask how they would design it – how big it would be, what colours, what would be on the walls, what type of furniture would you have, music etc.
  • Ask your client to tell you the top 7-10 words that describe the organisation

Let’s introduce you to a few collaboration tools that are great for idea sharing and to replace a significant number of physical meetings with online ones.

Appear.in: This is a really cool video chat app with arguably the best live video quality. It works by simply creating a room with a name, sharing a link with your client & that’s it!

 are you still stuck in an endless loop of sending screenshots with arrow markings back an Online Collaboration Tools to make Designer-Client Interactions 10x Easier

Best things about it:

  • No registration or downloads required
  • Can have group video conversations with upto 12 people
  • Supports Screen sharing
  • Accessible from any device, anywhere
  • Allows for private video chats – just lock the room

 are you still stuck in an endless loop of sending screenshots with arrow markings back an Online Collaboration Tools to make Designer-Client Interactions 10x Easier

Great for setting up online meetings with your clients and idea sharing.

Trello: This is an online to-do list that you can share with your clients in real time. The “cards” or sticky notes help categorise tasks, reorder text, share photos, drawings, mockups and more. What’s more? You client can keep track of the progress of the task through the process gauge.

 are you still stuck in an endless loop of sending screenshots with arrow markings back an Online Collaboration Tools to make Designer-Client Interactions 10x Easier

Best things about it:

  • It’s free
  • Can set reminders and appointments
  • Accessible from any device
  • The Trello dashboard gives you information at a glance

 are you still stuck in an endless loop of sending screenshots with arrow markings back an Online Collaboration Tools to make Designer-Client Interactions 10x Easier

Mindmeister: This fantastic mindmapping tool is great to capture, develop and share ideas visually between you, your client & your team. Ideal for pre-project discussions that involve brainstorming, note-taking & project planning. Edits can be made in real-time – giving the client the feeling of being involved.

 are you still stuck in an endless loop of sending screenshots with arrow markings back an Online Collaboration Tools to make Designer-Client Interactions 10x Easier

 are you still stuck in an endless loop of sending screenshots with arrow markings back an Online Collaboration Tools to make Designer-Client Interactions 10x Easier

Best things about it:

  • Fully web-based which means no downloading anything
  • Allows for free-flow of thought
  • It’s free
  • Can sign up with your Google account
  • Turn mindmaps into stunning presentations

Mural: This tool is fantastic for collaborating on / curating ideas. Think of it as a Pinterest board for inspiration with thoughts, ideas, media files, links and documents between you and your client.

 are you still stuck in an endless loop of sending screenshots with arrow markings back an Online Collaboration Tools to make Designer-Client Interactions 10x Easier

Best things about it:

  • Optimised for iPad
  • Great for gathering & organising ideas
  • Lightweight brainstorming tool

Now that you know how to get started, here are some tools to help you get the ball rolling. The below tools are especially great once you’ve started your project and have to share progress updates, drafts etc.

Tool For design edits & fixes between Designers & Clients

Design Drop: I love this one! Design Drop is quite an advanced tool. It allows you to upload mockups / screenshots, share a link with your client & immediately receive feedback from them.

Comments can be inserted on any part of the mockup which makes it so much easier than the usual screenshots & Paint markings that I’m used to! Not just that, you can have conversations around that single element.

 are you still stuck in an endless loop of sending screenshots with arrow markings back an Online Collaboration Tools to make Designer-Client Interactions 10x Easier

The tool saves a written record of all the edits your client requested, allowing you to keep track of your progress & deliver on time.

Best things about it:

  • Allows conversations on single elements
  • Easy to use tool
  • It’s free

Finch: This is a great tool that allows you to share mockup / designs and request feedback from clients. This too allows for comments on design elements. Additionally, clicking on design elements makes the page editable and the tool becomes a live visual editor.

 are you still stuck in an endless loop of sending screenshots with arrow markings back an Online Collaboration Tools to make Designer-Client Interactions 10x Easier

Best things about it:

  • Designed to work with your CSS
  • Super easy for design tweaks
  • Can attached instructions for changes

Marqueed: Again, great to discuss and share feedback about design elements. Tools like Marqueed and Finch make it so much easier to communicate and collaborate. Additionally, this allows you to leave notes on design elements, keep track of progress, create groups for communication.

 are you still stuck in an endless loop of sending screenshots with arrow markings back an Online Collaboration Tools to make Designer-Client Interactions 10x Easier

Best things about it:

  • Simplifies sharing & discussion
  • Real time notifications
  • Displays activity feed

Red Pen: This tool allows you to drop your designs in a dashboard, share it with your client & request feedback & constructive criticism. What’s cool? It’s as awesome as the teacher’s red pen in school.

 are you still stuck in an endless loop of sending screenshots with arrow markings back an Online Collaboration Tools to make Designer-Client Interactions 10x Easier

Best things about it:

  • Saves previous revisions in case you want to reclaim them
  • Allows drag and drop feature

Other great collaboration tools are:

Conclusion

We hope we were able to help you! We’d like to end with some best practices for collaborating with your client:

  • Explain the design process with run throughs on phases of design, cost of multiple iterations etc.
  • Avoid using the “your team” – “my team” terminology – you and your client are one team.
  • Use design references as much as you can. Remember, the client isn’t as design-oriented as you.
  • Have a solution focused mindset – the client isn’t the enemy. Focus on reaching a solution that you both will benefit from.
  • Don’t hesitate to clarify vague feedback.
  • Time management is important to stick to deadlines for both you and your client. (Read our earlier blog for more on this).

We’re also thrilled to announce that we, at ResellerClub are currently working on a project management tool customized for Web Professionals which will be available and tightly integrated with the Resellerclub control panel soon. Keep a look out!

Want us to write on a particular topic? We’d love to hear your suggestions in the comments section below.

If you’d like to write for us, leave us a comment & we’ll get in touch with you!

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User Testing: Introduction, Benefits, How-to-Create Best Practices

Testing is important before any launch – be it for a product, a website, a webpage, a TV show or even a game. Testing for a webpage allows you to find loopholes, to see if the goal of the page is achieved easily, to test if navigation is understood etc. If you’re a developer, you’ve probably done testing umpteen times in the past. However, despite the usual testing, you may find that conversions, registrations or subscriptions may still be low on a website. This brings into question the type of testing.

While there are a bunch of ways to test, User Testing is one such type that could give you insights you’ve probably missed before. In this blog, we will cover the following:

What is User Testing?

It is a user-centric testing designed to evaluate the product by testing it on users. User testing is simply real customers or users manually going through your website, the navigation, the buyflow etc. to conclude about the ease and experience of the interface.

Benefits of User Testing

  • A huge time saver: User testing saves a lot of time because users can give you feedback in real time
  • Has direct impact: A user would focus more on things like subscription and buyflow which directly impact your business
  • Delivers valuable feedback: You can expect honest, undiluted feedback from a user since he is the ultimate end customer
  • Is cheap: User testing is effective, cheap and simple to implement

How to Create a User Test

Step 1: Setup the testing zone

User testing is easy enough to take place almost anywhere. All you really require is your subject and a laptop. However, you want to ensure you have the following:

  • A distraction-free environment
  • Equipment to record your screen, the audio and video (Screencastify, a Chrome extension does all 3)
  • A fully ready setup so you don’t waste your subject’s time getting things in last minute

Step 2: Identify your target audience

If your website is a website for food, recipes, easy dinner fixes, your target audience is probably going to include the age group of 20-60 years, exclude those under 18. Some best practices while choosing a target audience are:

  • Avoid choosing family members and friends as their opinions may be biased
  • Please do not ask your friends to test your site via a post on Facebook
  • Avoid choosing colleagues as well as they probably won’t have an outsider’s perspective

A good starting point is to use your existing customer base to test your new site while sending them a personal invitation email.

Step 3: Prepare the script & tasks

In this step, focus on creating the script i.e. what you want to tell the user. You want to ensure you give him the right instructions without being too specific. This means, if you had to tell him to head to the navigation, click Men under the navigation and look for watches, he’s going to follow your instructions exactly which defeats the purpose of him locating the product he wants by himself & testing navigation.

Instead, the alternate instruction you could give him would be “Buy a watch and make a purchase with this coupon”.

This allows you to observe his understanding of your website buyflow all on his own.

While writing out / rehearsing your instructions, it’s good to keep in mind common user goals like purchase, sign up, sign in and so on. Write out 5-7 such tasks you want the user to complete.

Step 4: Welcome your user

Once you’ve got your script in place, welcome your user and explain things to him – state the purpose of the testing and make him feel relaxed – all of this without loading your website yet.

Let him know he can be blunt and totally honest with his observations.

Step 5: Observe, Identify problems & theorise solutions

User testing usually takes place with one user at a time. This allows you to test for problems that you observe with the first user and try and fix with the consecutive users.

For example, User 1 may be unable to find the Buy option that prevents him from making a purchase. This allows you to ask questions and identify that the problem is indeed the Buy button.

You could then theorise for a solution which could be to shift the position of the button, increase colour contrast for it or increase size of the button.

This is the scientific method of going about testing.

Step 6: Analyse your results, fix problems & repeat

Lastly, once the testing is done and your subject has left, take a look at your results and observations.

Before you get in User 2, implement your solution & make fixes. Once this is done, invite User 2 to go through the buyflow and make note if he is facing the same issue or if the “edits” to the design actually allowed him to make a purchase much faster / more easily.

This concluding step is crucial. It helps you fix loopholes and identify if the goal of the website is being achieved easily. Repeat the identify – fix – test cycle till you’re satisfied you’ve nailed everything on your website.

Best Practices

Now that you know how to conduct user testing, let’s conclude this article with some quick best practices:

  • Consider test fatigue: Test fatigue is likely after 12-15 minutes. Don’t push your subject longer than this.
  • Ensure tasks are linear: This means, avoid asking your user to evaluate the homepage after he’s reached the checkout page.
  • Run a pilot test: Do this to eliminate grammar errors in your script, confusing instructions etc.

Online User Testing

While physical user testing can produce great results, it’s not always the most doable option especially with time and tester limitations. A great alternative to the physical user testing is online user testing.

So, how does online user testing prep differ from physical user testing?

  • No script prep, room prep, set-up required
  • The critical step here is the need to specify tasks for your user
  • Stick to not more than 5-6 participants per study
  • If you require the user to download software / disable ad blockers, ensure you specify
  • Make sure you take into consideration cultural context while assessing results
  • Video & audio becomes important in online user testing
  • Ensure you capture / the tool you use provides quantitative analysis and survey question results including multiple choice, rating scales, and written responses

Thanks to a number of testing tools, online user testing can be done easily. Let’s explore:

UserTesting.com: This site gives you access to genuine subjects according to your specifications to fit your target audience. You can get access to videos with audio of users testing your site / app. You can even get results in just an hour!

 Testing for a webpage allows you to find loopholes User Testing: Introduction, Benefits, How-to-Create  Best Practices

CrazyEgg: CrazyEgg is a heat mapping software that gives you insight into how and where your visitors are interacting with your site. The advantage is you can track multiple domains with a single account. It now only shows you heat maps but scroll maps (how far down your users are scrolling), overlay (clicks on different page elements) and confetti (source of clicks, search terms etc.)

 Testing for a webpage allows you to find loopholes User Testing: Introduction, Benefits, How-to-Create  Best Practices

Loop11: This tool allows you to create customised test templates with tasks, objectives and usability questions. You can then source testers through different sources like pop-ups.

 Testing for a webpage allows you to find loopholes User Testing: Introduction, Benefits, How-to-Create  Best Practices

Mouseflow: This analytics tool gives you insights into your visitor’s experience through recordings and trends that track user activity. You can analyse a visitor’s activity through heat maps, conversion funnels, recorded sessions, form analytics etc.

 Testing for a webpage allows you to find loopholes User Testing: Introduction, Benefits, How-to-Create  Best Practices

UserFeel: Like others, this tool too gives you insights and analytics on user behavior however, the advantage with this tool is that it supports a multilingual network of testers which is great if you have global clients. Here’s how it works:

 Testing for a webpage allows you to find loopholes User Testing: Introduction, Benefits, How-to-Create  Best Practices

Think you’re ready to begin testing? Get started! Leave me a comment below if you need me to be a test subject! Good luck.

If you’d like to write for us, leave us a comment & we’ll get in touch with you!

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Patching Windows on ResellerClub Dedicated Servers to protect against the ‘WannaCry’ SMB Attack

What is “WannaCry’?

WannaCry is a ransomware attack that has (in)famously brought much of the world’s computers and servers to a complete standstill including critical systems such as UK’s healthcare network, Russia’s government systems and those of the Indian state, Andhra Pradesh. It makes use of an SMB (Server Message Block) vulnerability on Windows systems and spread rapidly across networks.

How does it work and where did it originate?

Many experts suspect that WannaCry aka WannaCrypt was based on some exploits leaked from the US Government’s NSA toolkit for cyber-attacks and works by encrypting all files in a server/device and threatening to delete all files unless a ransom of $300 is paid in the form of BitCoins. The attack is allegedly being orchestrated by a group that calls itself ShadowBrokers.

How do I know which systems are affected?

Most servers and personal computers that operate Windows 8 or older versions and do not have the latest security patches/updates from Microsoft are likely to be vulnerable. In this post, we address the steps you should take to protect your Windows Dedicated Server purchased from ResellerClub.

What do you need to do to protect your ResellerClub Windows Dedicated Server from a WannaCry?

Below are the steps you need to take to update/patch your Windows OS. Besides following the below steps, we strongly suggest that you install all latest patches released by Microsoft as there are newer, more resistant versions of the ransomware being reported in some countries.

You can update Windows using GUI and CUI. Although both the methods help you in doing some recommend that you should use GUI as there are very little chances of an error and it is easy to troubleshoot in case of issues.

Using GUI

Below are the steps you need to take in order to update/patch your windows using graphical user interface.

Step 1: Open the Windows update control panel. To open the same go, to Start > Type “windows update” > Enter or Start > Run > Type “wuapp.exe” in the run window and press enter.

WannaCry is a ransomware attack that has  Patching Windows on ResellerClub Dedicated Servers to protect against the ‘WannaCry’ SMB Attack

Step 2:

A. Click on “Check online for updates from Windows Update”. or

B. “Check for updates” whichever is available from A and B

C. If the automatic updating is not enabled in windows update setting then it will give an error, if it is the case then click on “Turn on automatic updates”

A

WannaCry is a ransomware attack that has  Patching Windows on ResellerClub Dedicated Servers to protect against the ‘WannaCry’ SMB Attack

B

WannaCry is a ransomware attack that has  Patching Windows on ResellerClub Dedicated Servers to protect against the ‘WannaCry’ SMB Attack

C

WannaCry is a ransomware attack that has  Patching Windows on ResellerClub Dedicated Servers to protect against the ‘WannaCry’ SMB Attack

Step 3: Select all important updates and click on “Install Updates”.

WannaCry is a ransomware attack that has  Patching Windows on ResellerClub Dedicated Servers to protect against the ‘WannaCry’ SMB Attack

Step 4: As soon as the installation is finished, click on “Restart now” to reboot the server.

WannaCry is a ransomware attack that has  Patching Windows on ResellerClub Dedicated Servers to protect against the ‘WannaCry’ SMB Attack

Step 5: After the reboot, start over with step 1 to ensure that there are no pending updates.

Using CUI

Below are the steps you need to take in order to update/patch your windows using Command line interface.

Method 1: Using Native Commands

Step 1: Start a command prompt window as an administrator. To do the same, go to Start > Type”Command Prompt” > Right Click on Command Prompt >

WannaCry is a ransomware attack that has  Patching Windows on ResellerClub Dedicated Servers to protect against the ‘WannaCry’ SMB Attack

Step 2: To check and update Windows, type the below command and press enter.

Command: 

  1. reg add “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update” /v AUOptions /t REG_DWORD /d 1 /f
  2. wuauclt.exe /detectnow /updatenow

Note: This will not work if you have set “Never check for updates” in Windows Update settings. In this case go for GUI option given above.

WannaCry is a ransomware attack that has  Patching Windows on ResellerClub Dedicated Servers to protect against the ‘WannaCry’ SMB Attack

Step 3: After running the same when you open the Windows update control panel, you will be able to see the status of the installation.

Note: You will be able to see the status after at least 5-10 minutes of running the command as it will detect the updates first then it will start preparing to install the updates. If the status is not being shown then it is better to go for GUI option. Although you can check the status in the following log if you want to troubleshoot: C:\Windows\WindowsUpdate.log

WannaCry is a ransomware attack that has  Patching Windows on ResellerClub Dedicated Servers to protect against the ‘WannaCry’ SMB Attack

 

Step 4: Once the installation is finished, reboot the server by clicking on “Restart now”

WannaCry is a ransomware attack that has  Patching Windows on ResellerClub Dedicated Servers to protect against the ‘WannaCry’ SMB Attack

Step 5: After the reboot, start over with the step 1 to ensure that there are no pending updates.

Method 2: Using VB Script

To update Windows using a VB script provided by Microsoft in the below link, you have to follow the instructions provided in the link itself.

Note: We have tested the same on our test server and the script works seamlessly. You might have to enable automatic updating using below command before running the script

reg add “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update” /v AUOptions /t REG_DWORD /d 1 /f

https://msdn.microsoft.com/en-us/library/aa387102(v=vs.85).aspx

Verification Steps For SMB Attack Vulnerability After The Update

Verify on Windows 2008 R2

There are two patches released by Microsoft for Windows 2008 R2 as per the following document.

https://technet.microsoft.com/en-us/library/security/ms17-010.aspx

  1. KB4012215
  2. KB4012212

Open Powershell window as Administrator and run below command:

if(get-hotfix | select-string “kb4012215”){Write-host “kb4012215 Installed successfully”}else{Write-warning “kb4012215 missing”}

if(get-hotfix | select-string “kb4012212”){Write-host “kb4012212 Installed successfully”}else{Write-warning “kb4012212 missing”}

The output will tell you if the server is patched properly, or if the update is missing.

WannaCry is a ransomware attack that has  Patching Windows on ResellerClub Dedicated Servers to protect against the ‘WannaCry’ SMB Attack

Verify on Windows 2012 R2

There are two patches released by Microsoft for Windows 2012 R2 as per the following doc.

https://technet.microsoft.com/en-us/library/security/ms17-010.aspx

  1. KB4012213
  2. KB4012216

Open Powershell window as Administrator and run below command:

if(get-hotfix | select-string “kb4012213”){Write-host “kb4012213 Installed successfully”}else{Write-warning “kb4012213 missing”}

if(get-hotfix | select-string “kb4012216”){Write-host “kb4012216 Installed successfully”}else{Write-warning “kb4012216 missing”}

The output will tell you if the server is patched properly or the update is missing.

WannaCry is a ransomware attack that has  Patching Windows on ResellerClub Dedicated Servers to protect against the ‘WannaCry’ SMB Attack

Follow these simple steps to install Microsoft’s security patch to tackle the situation. It’s best that you have this done as soon as possible to protect yourself.

 

References

https://technet.microsoft.com/en-us/library/security/ms17-010.aspx

https://msdn.microsoft.com/en-us/library/aa387102(v=vs.85).aspx

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Domains, Hosting more from ResellerClub through WHMCS with ResellerClub-mods

WHMCS or WebHost Manager Complete Solution is a comprehensive client management and billing tool for web presence businesses. It’s the preferred billing solution for online businesses and web hosts for domains and hosting.

The billing functionality in WHMCS enables users to send high quality, professional looking invoices, supports multi-currency so transactions are a breeze, provides tax support for inclusion and exclusion of taxes. It also integrates with over 75 different payment gateways.

Just to give you an overview of the popularity of WHMCS:

WHMCS or WebHost Manager Complete Solution is a comprehensive client management and billin Domains, Hosting  more from ResellerClub through WHMCS with ResellerClub-mods

At ResellerClub we provide Domain Registration and a wide variety of Web Hosting, Email, SSL and related products with an easy way to integrate your ResellerClub account with WHMCS.

Especially useful for web professionals and web hosts, WHMCS integration with ResellerClub allows you to:

  • Lock / Unlock Domains
  • Register / Manage Private Nameservers
  • Request Enhanced Parallel Port (EPP) Codes
  • Offer Registration, transfer & renewals
  • Update & manage nameservers
  • View & update WHOIS information
  • Offer Hosting products including Shared Hosting, Cloud Hosting, Dedicated Servers
  • Offer Add-ons such as Email, SSL etc.

ResellerClub Mods: A seamless integration of ResellerClub Product and Services into WHMCS

ResellerClub Mods, a provisioning module for managing and integrating your ResellerClub domains and products with WHMCS was developed 6 years ago. ResellerClub Mods provides the solution to empower selling and managing ResellerClub Domains and Products, seamless integrated into WHMCS.

What ResellerClub Mods offers is a complete system with store front and backend, fully packaged with everything you need to sell and manage the most complete product portfolio in the Domains and Hosting market.

ResellerClub Mods today

ResellerClub Mods today not only allows you to integrate ResellerClub transparently with WHMCS but also allows you to improve and make everything fully automated with our new v4 module series!

As everything is completely automated, the advantage is, you won’t need to:

  • Set up WHMCS manually
  • Update your selling & recurring prices when prices are changed in your reseller account
  • Manually install a module or manually update a new release

ResellerClub Mods helps you focus on what really matters: Client relationship and selling ResellerClub products with your WHMCS!

Unsure how to configure WHMCS? We tell you how to do it in just 7 steps here.

Troubleshooting Common Problems

(http://docs.whmcs.com/ResellerClub)

  • Connection Problems

You may face one of two connection errors

  1. HTTP Error: Couldn’t open socket connection to server: http://www.myorderbox.com/anacreon/servlet/APIv3
  2. Domain Registration Error – Unable to connect to Registry

This might be because:

  1. Our server is unreachable
  2. Our server is experiencing problems
  3. A local firewall blocking the connection

  • Invalid Password/Username

This could be because the login details you entered in Setup > Domain Registrars for our module is incorrect or your account may be suspended.

  • Website Doesn’t Exist For a domain

This error shows up when the domain does not exist in your ResellerClub account. The error is displayed when a transfer is in process and will resolve once the transfer is completed.

  • Required parameter missing

If you’re experiencing this error, it could mean some fields may be empty ie. the client’s details are not completely filled in. Double check their details in the following fields:

  1. Under their Profile Tab
  2. Under the Contacts Tab (if a contact is specified on the order details page)
  3. Your company details are specified under Setup > General Settings > Domains tab > Default Billing/Admin/Tech Contact Details OR
  4. The Setup > General Settings > Domains tab > Use Clients Details option is ticked.

  • Feature Deprecated

This could be because of a change in our API which changes the way domain contact details are updated (as effective on 1st Dec, 2016). An update has been made in the latest release of WHMCS version 7.  Upgrading will prevent this error.

A patch file has also been made available for WHMCS version 6. It can be downloaded using this link: LogicBoxes IRTP API patch.

  • Access Denied: You are not authorized to perform this action Error

This error could be because you have not allowed your server’s IP to access our account through the API. You can change this in Settings > API section of the LogicBoxes control panel before you can use the integration.

The IP needed to be authorised will usually be the main shared IP of the server – the IP your WHMCS license is assigned to. However, if that doesn’t work, you can contact us so we can identify your IP and assist you with the same.

  • CURL Error: 7 – Couldn’t connect to host

This error is pretty much the same as the Access Denied one. To resolve it, you will need to follow the same procedure as above.

  • An unknown fault occurred

This error could appear when the client’s profile data has special characters or characters other than a-z or 0-9. Please contact us if the problem still persists.

  • An unexpected error has occurred

This could be because of invalid login details or missing characters. If you face this error, simply ensure you enter the right Reseller ID and API key under Setup > Products/Services > Domain Registrars.

  • There is already a pending action on this domain

This error could be because the WHOIS contact details might be pending updation on this domain. To resolve this, update the new contact details which will replace the old ones. This policy came into effect on 1st December 2016, you can read more here.

Further Help

We hope this blog was able to help you. For more information and FAQs, head over to ResellerClub_Reseller_Accounts_FAQ

What do the others think of ResellerClub Mods?

Many users of the ResellerClub Mods have been well pleased with the module. Here are some customer testimonials:

“Great modules, Perfect support and amazing client service. Recommend to everyone.” – Roe S – maxstore.co.il

 

RCM provides a full suite of management tools for any established or aspiring host provider. The installation service provides deep insight into a valuable convention for operating your system.” – Ahmed Sharaf

 

“Resellerclub-mods have allowed us to propel our business and allow us to provide error free automated processing of our customers’ orders.” –Marvin Dreyer – gossimer.com

 

Ready to try it yourself? Here’s an extra incentive! Get exclusive discounts by simple emailing us at clientrelations@resellerclub.com!

We’re excited for you to try Mods!

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Categories
Design

CSS Generators: Resources to make web design a lot easier!

CSS which stands for Cascading Style Sheets is a sheet style language to make a webpage pr CSS Generators: Resources to make web design a lot easier!

CSS which stands for Cascading Style Sheets is a sheet style language to make a webpage presentable. The purpose of CSS is to create visually engaging webpages and user interfaces through buttons, fonts, colours, etc.

CSS enables the separation of document content from document presentation including colours, fonts and layouts. This provides for flexibility and centralized control over specific aspects of design.

Today, we use CSS 3.0 which is best suited for responsive sites and HTML5. As CSS grew, more syntax started to be added. Earlier since various devices like tablets, smart phones weren’t around there wasno need for responsiveness and therefore CSS 1.0 and 2.0 worked well. Currently, V4 is still in development.

For those of you just starting out with web design, we’ve collated a bunch of resources and tools to help you find what you’re looking for.

CSS Resources

For Transitions

Animate.css is a library for css animations. Created by Daniel Eden, the library has over 70 css animations. At just the click of a button, you can choose your animation, preview it and download the one you want to use. Super useful!

CSS which stands for Cascading Style Sheets is a sheet style language to make a webpage pr CSS Generators: Resources to make web design a lot easier!

For menus

Designing the perfect menu giving you trouble?

Enter CSS Menu Maker! CSS Menu Maker has over 65 themes to choose from which allows for easy integration as well as customisation. Forget all the complicated code. This tool helps you download just the right menu and make it completely yours through customisation and tweaks as you wish.

Pure CSS Menu is another great resource for creating amazing bootstrap dropdown menus for responsive pages. It’s especially useful for those who have basic computer skills and do not want to work with complicated codes. The download is available for both Windows and Mac.

CSS which stands for Cascading Style Sheets is a sheet style language to make a webpage pr CSS Generators: Resources to make web design a lot easier!

For colours

Colours can make or break your design. Choosing the right ones are critical. Flat UI Colors is an uber cool resource tool that offers you a range of colours and shades. Copy the code of the colour you want with a single click and you’re good to go!

Flat UI Colour picker is another great tool for a range of colours. It has a lot more colours and shades than most other websites.

uiGradients is another one we really recommend. Since the colours are displayed as shades, it’s easier to get an idea of what colours go together, unlike other sites that display each colour block separately. It’s super easy to copy and extremely useful!

CSS which stands for Cascading Style Sheets is a sheet style language to make a webpage pr CSS Generators: Resources to make web design a lot easier!

For buttons

CSS Tricks has a cool button generator that you can make use of. It’s extremely simple to use and can generate your button in seconds.

Best CSS Button Generator too does pretty much the same however, the button font options are a lot more here. It can be added as a Chrome plugin for easy use anytime. It also gives you far more control on the shape of the button, borders, text shadow etc.

CSS which stands for Cascading Style Sheets is a sheet style language to make a webpage pr CSS Generators: Resources to make web design a lot easier!

For web fonts

Limited fonts on your computer? Fret not! Transfont allows you to specify online fonts to display texts on your webpage. This allows you to provide your own font instead of depending on the limited font bank you have available on your computer.

Font 2 web converter converts .ttf and .otf fonts to .ttf, .otf, .eot, .woff and .svg files. All you need to do is upload your font and viola, it’s done!

Google web fonts too has a fantastic library of fonts available including the Devanagari script. Easily downloadable, these fonts are varied and over 815 fonts are available on this library!

CSS which stands for Cascading Style Sheets is a sheet style language to make a webpage pr CSS Generators: Resources to make web design a lot easier!

For Borders

Don’t be be put off by the name, Angry Tools is useful for varying borders and styles. There are bunch of styles you can play with. They have some pretty cool borders that you can choose from. Hands down, the best border generator.

CSS which stands for Cascading Style Sheets is a sheet style language to make a webpage pr CSS Generators: Resources to make web design a lot easier!

To Clean up your code

Lastly, after you’re done, clean your code! Untidy codes make it difficult to spot errors or unnecessary tags that could break your code. There are a couple of CSS tools to help clean up your code so you can work better. Our recommendations:

CSSTidy: Simply insert your code or upload your file & watch the magic happen!

Clean CSS: Clean CSS has a fantastic collection of tools for cleaning up your code for better reading. At Clean CSS, you will find CSS Minify which enables compressing your css for faster website load. It does this by eliminating all the unnecessary spacing and new lines.

Clean CSS also has CSS formatter which also is useful for beautifying your code.

We hope we were able to point you to some of the basic, popularly used tools for CSS to help you get started! If you’re still having trouble getting a styling you want, for everything else, there’s Boot Snipp that gives you ALL sorts of styling at one place!

Go ahead and explore & if you come across something interesting, share it with us in the comments below!

If you’d like to write for us, leave us a comment & we’ll get in touch with you!

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Categories
Marketing

Affliate in Focus: Jitendra Vaswani

Affiliate marketing is one of the most popular manifestations of influencer marketing. After all, it helps to have an expert in a category of products give their endorsements and opinions on what is the best answer to a certain customer’s needs. It works, across all categories – from Food, to Books to Electronics and of course, hosting.

Blogging on topics that you love is a pure form of expression and if you can help people find the best solution to their problem and get paid while doing it, nothing like it! The Internet brought about the revolution of online affiliate marketing as people scoured to the Web for product information, reviews and recommendations. Forrester’s affiliate marketing forecast shows that US affiliate marketing spend will increase by a compound annual growth rate (CAGR) of 10% between 2015 and 2020, growing to over $6.8 billion. Newer markets like India and Russia are on the rise making affiliate marketing look like it’s here to stay and there is plenty of potential for entrepreneurs who wish to make money online.

Earlier this week we caught up with one such entrepreneur who is a fantastic example for budding bloggers and affiliates in India,  Jitendra Vaswani. He is a professional blogger, speaker, and an influential digital marketer. He is the founder of the Internet Marketing blog BloggersIdeas.com & Product Founder of SchemaNinja.com. We believe Jitendra is a great example to most budding bloggers and wanted to pick his brain for insights that can help all of us.

Here are some excerpts from our chat:

Affiliate marketing is one of the most popular manifestations of influencer marketing Affliate in Focus: Jitendra Vaswani

What made you join the Digital Marketing field?

I decided to join Digital Marketing after completing my engineering degree. As I didn’t have much choice, I joined the SEO team at an SMB and that’s where I picked up my interest in SEO. Since coding wasn’t something I enjoyed, I’m guessing that contributed to my passion for SEO. It has changed my life now and now I live my dream laptop lifestyle.

Tell us a little about your journey

My journey has been amazing. After my first job, I moved to Pune where I found my place at an SEO firm. That’s where I got to know about blogging. I Googled how to make money online through blogging and there I got to know some bloggers are making huge money through blogging and they were earning like 20k-30k$ a month, that was insane. I was surprised with the fact that someone could make money through blogging. I then dug deeper and found out that these bloggers have various ways to make money online. So I started blogging and took domain BloggersIdeas.com and from there on, my journey had begun. So you can see how blogging has changed my life. I was on a job  for 2.5 yrs and after that, I have independently been running my own business. The whole journey has been full of ups and downs.

What are the skills required to be a successful Blogger?

See, to be a successful blogger all you need is to hustle every day and create an impact on people’s lives. A majority of successful bloggers have a crazy work life, working 16 hours a day as they strategized to get better results. When I started blogging I tried to build solid relationships with experts in my industry and that really worked for me. I got featured on big sites like HuffingtonPost, Entrepreneur.com & other leading publications. This was all due to the people I met. I learned so many things by building good relationships with industry folks and had access to valuable resources for free which are available for premium prices. So for me to be a successful blogger you need to make some solid relationships.

How do you drive traffic to your blog? What are your top channels?

To drive traffic I try to social media sharing and community posting on different platforms, here are some platforms that I use:

Blokube.com

Bizsugar.com

Indiblogger.in

Scoop.it

Reddit.com

Tumblr.com

WordPress.com

Google+

Facebook

Triberr.com

Rebelmouse

Weebly

I use these sites for link building and getting traffic. Blog commenting on relevant but niche blog sites helps in getting referral traffic. Additionally, you can read blogs like Backlinko.com, Quicksprout.com for traffic hacks. I always read these blog to keep myself updated with online marketing trends.

How do you give back to the industry/community?

I tried to take interviews of experts on my blog and share their blogging insights on digital marketing & online monetization.

I took interviews of Neil Patel, Zac Johnson, Charles Ngo, Jeff Bullas & lot of other marketing experts on my blog, if you learn from experts you always tend to make less mistakes and get more success with your business.

Also I wrote my book where I shared my journey to inspire people and force them to actions in their life. Most of the people in their life are stuck and they are afraid to take risks in their life. I took actions in my life and I am here today. I live my life with my own terms. No restrictions I work from any part of the world. I just need laptop and my work get start.

How does one make blogging his full-time career?

To become a fulltime blogger, one has to be very dedicated and has to learn basics of blogging, read up on blogging and grab as much knowledge as you can. If you’re working full time, try some blogging after work hours and keep growing with new strategies you learn everyday.

When I was working, I used to blog after work and end up sleeping at 3 AM. I loved experimenting on my blog did come up with some crazy stuff. Consistency is the key to blogging, I was regular and didn’t give up on my blog. I made it successful by working day and night. One major factor whenever start blogging always chose the best hosting services for your blog.

Stop giving excuses and start executing.

How was your experience with the ResellerClub Affiliate Program/Platform?

My experience with ResellerClub is amazing and I am loving the new affiliate program. I promote them on my blog and my earnings are pretty decent. Their tracking system is clean and what I have seen with most of the affiliate programs is that their system is cluttered and doesn’t comprise of so many features.

As a ResellerClub affiliate, I can clearly track each sale and see how my campaigns are performing. I am bringing atleast 10-15 referral for Resellerclub and I am trying to hit harder in 2017. I would recommend bloggers to start making money with Resellerclub and I am sure they will make lot of money.

What are your growth/expansion plans?

Currently, I am focusing on my product SchemaNinja.com which is WordPress conversion widget plugin which helps affiliate marketers to make money from their niche blogs.

Using Schema Ninja, you can add the following to your website which obviously increases the conversion.

Schema Recommendation

Review Recommendation

Content Recommendation’

Hello Bar Recommendation

POPUP Recommendation

Sidebar Recommendation

Top 10 Recommendation

Footer Recommendation

Compare Recommendation

Coupon recommendation

Expert recommendation

Offer recommendation

An Analytic Dashboard is included

So I am making sure my product has a big impact and my three blogs are stable in 2017. My goals for 2017 is pretty much focused on reeling in some big bucks.

Clearly we at ResellerClub and Jitendra have had a great time helping individuals and businesses get the right hosting solution for their online presence. We look forward to do a lot more with Jitendra and wish him good luck for all his plans.

To budding affiliate marketers:

Jitendra’s story is an inspirational tale of smart work, diligence and success. We at ResellerClub offer a highly lucrative program for all of you, through our affiliate program. You can earn the most competitive commissions in the industry with our affiliate program. Signing up as an affiliate gives your access to high on demand domains and hosting products, jaw-dropping promos, banners & ads to boost your marketing strategy as well as a dedicated affiliate manager to help you convert sales. You can create your ad sets, choose your dimensions and display our latest promos and offers! The more you sell, the higher your commission. You can sign up for free and get started with your campaigns!

Let us know what you think about Jitendra’s incredible success in the comments section below.

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Categories
Domains

Bring the world closer with .NEWS and .LIVE

Remember the days when access to content was simply listening to the radio or reading the morning newspaper? Those were the days when information was primarily consumed via broadcast and press. Times have changed now. The Internet has opened up new avenues, transforming the way we search and consume relevant information. We live in a world where users thrive on the latest information and trends, real-time content is what runs the show. That is why we bring you, .NEWS and .LIVE. The perfect TLDs that empower your customers to deliver timely and relevant information. Let’s talk more about RightSide registry’s domain extensions:

.NEWS

Whom is it for?

A .NEWS domain is for:

  • Bloggers
  • Journalists
  • Editors
  • Online news organizations
  • PR departments of various businesses
  • Or anyone with fresh and timely information to share.

Did you know that there are over 222,500 .NEWS domains registered globally? Also, around 107,512 groups & companies are associated with “News” on LinkedIn. (Source – http://rightside.co/)

Why offer .NEWS?

A . NEWS domain can help anyone let their audience in on:

  • Updates
  • Trends
  • Press Releases
  • Reports

Now that you know how a .NEWS can be utilized, let’s talk a little more about .LIVE:

.LIVE

Whom is it for?

With a .LIVE, your customers can share real-time updates and events with their audience. A .LIVE is for:

  • Media broadcasters
  • Artists and performers
  • Sports leagues
  • Or anyone sharing real-time content.

Did you know that there are more than 143,500 .LIVE domains registered as of now globally? Research shows that approximately 500,000 Twitter target audiences are using “Musicians” or “Bands”. (Source – http://rightside.co/)

Why offer .LIVE?

A .LIVE TLD can be blended into one’s online or social presence, for example:

  • Facebook Live
  • Webinars
  • Podcasts

Summary

Instantaneous information exchange and a viewer’s need for in-the-moment experiences makes .NEWS and .LIVE a desirable domain to own. With live streaming being the current buzz on social media, a .LIVE or a .NEWS adds value to your customers’ online presence. Don’t miss this opportunity and register these TLDs at an exclusive promo price of just $18.99 $2.99!

Please Note: This offer is applicable on new domain registrations for the first year only and it is valid until 30th June 2017.

 

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Categories
Domains

New gTLD Report: April 2017

Hey guys, the numbers for the first month of Q2 are out and our domain promos have rearranged the new gTLD standings for our report. .WIN has made it to the top 5 new gTLD adds for the month. .XYZ for the first time ever has moved to 5th place. We also have a new entrant for April. .NEWS has made it to our top 15 new gTLD adds across all markets! Do have a look at the breakdown of new gTLD adds below:

New gTLD Report April 2017

Create pie charts

*Registration Numbers Facilitated by ResellerClub

  1. . TOP – .TOP was running at a special price of 90 cents in March. Despite the promo expiration and .TOP running at $1.99, the extension continues to remain number one and  grabbed a staggering 23.1% of the new gTLD adds across all our markets
  2. .CLUB – As expected, the TLD has moved up the charts owing to the $1 promo that followed through to April. .CLUB has moved from 4th position to 2nd as compared to March
  3. .WIN – The domain name moved up 3 places as compared to last month even though there hasn’t been a change in the pricing. .WIN managed to enter our monthly top 5 new gTLD adds and continues at $1.99 for April as well
  4. .GDN – The Global Domain Name was at 2nd place in March and owing to how well .CLUB and .WIN performed, it’s moved to position 4. This hasn’t affected the .GDN numbers though, it’s head-to-head with .WIN taking 9% of new gTLD shares
  5. .XYZ – For the first time ever, .XYZ is not leading the pack and has moved to position 5 for April. .XYZ continues at the usual $0.99 promo price. The reason it has taken a smaller share is due to the outstanding performance of the domain names mentioned above. April had some special promos that probably contributed to .XYZ being substituted

We also have new entrants for this month’s new gTLD report. .CLICK,  .LIVE and .NEWS were running at a promo price of $1.99 and $2.99 respectively. Our competitively priced domain names attributed to the shift in the positioning of domain extensions as well as the newbies for the month. .SHOP was not in March’s report and has made it for April’s.

Here are our promos lined up for May:

  • .LIVE and .NEWS continue at a flat price of just $2.99
  • You can get .XYZ for just $0.99!
  • Radix’s .FUN is priced at just $18.99 $11.99

Looking for a wider range of new gTLDs? Do have a look at our promos here. Our Domain Reseller program comprises of everything you need to boost your business. If you’d like to know more about what you can do with our platform, click here to know more.

 

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